Noir Dress

Refund & Exchange Policy

DISCLAIMER: All sales are final. We do not offer refunds or returns. We appreciate your understanding and support!

Exchange Policy – For Size Issues

We want you to feel great in what you wear, and we understand that sometimes sizing may not be quite right. While we do not offer returns or refunds, we’re happy to assist with an exchange for size-related concerns.

Conditions:

• Exchanges are available only for size issues.
• Contact us within 72 hours of receiving your order.
• The item must be unworn, with tags and original packaging intact.

To request a size exchange:

Email: shop@trendyaura.in
Phone: +91 96363 49727

Next steps: Once confirmed, your exchange will be shipped via Shiprocket within 5–7 business days. Tracking details will be provided via email or SMS. Delivery times may vary depending on your location, but we’ll keep you updated throughout the process.

Exchange Policy – For Damaged Items

In the rare event your item arrives damaged, we’re truly sorry and here to make it right.

What to do:

• Contact us within 72 hours of delivery.
• Send a photo clearly showing the damage.
• The item should be unused, with original tags and packaging.

To request a damage-related exchange:

Email: shop@trendyaura.in
Phone: +91 96363 49727

Next steps: Once approved, a replacement will be shipped via Shiprocket within 5–7 business days. Tracking information will be shared, and we’ll keep you informed of any delays. Your satisfaction means a lot to us!

Shipping

We ship across India using trusted logistics partners like Shiprocket. Shipping and delivery timelines are estimated during checkout based on your location and selected shipping option.

Once your order is placed, you'll receive shipping updates and tracking details via email or SMS. While delivery times may vary slightly depending on the region, we’ll keep you posted every step of the way.